Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Upgrading your Confluence Cloud for Microsoft Teams app

If you were upgrading the legacy app to our new one, you might have run into the error below while trying to authenticate.

Screen Shot 2021-08-05 at 3.08.12 PM.png

We're still investigating the cause of this but here's a workaround: 

1. Uninstall every version of Confluence Cloud for Microsoft Teams from the Microsoft Teams app

2. Log in to Microsoft Teams in a web browser

3. Click  > Apps in the bottom left corner

4. Search > Confluence Cloud

5. Click > Add 

6. Go ahead and Sign In

If you're still running into trouble, please visit https://support.atlassian.com or contact support@atlassian.com

7 comments

I have not upgraded from the legacy app and authentication worked but the Confluence Icon still does not appear at the top menu bar in Teams Meetings. I can add my pages to view in Teams but not edit or add anything in a Meeting. 

What's the solution?

Thanks

Joe Buhler

Update: I think I just found the answer to my question of why the icon doesn't show up in the Meetings tab. It was due to the fact that I had nobody invited to the Meeting, just tried to test it on my own.

Will know tomorrow when I have my scheduled meeting if it will show up and work as expected.

Regards

 

Joe Buhler

I successfully connected Confluence cloud to our Microsoft Teams and completed meeting notes

However, the next week I want to review and update those same notes

It is an ongoing weekly team meeting so of course I want to review the previous weeks notes and actions with the team and then update them in the same way

I cannot find how to do this

Is there a way?

Thanks

Ian

Like Joe Buhler likes this

I added Confluence Cloud one of my Teams, was very easy. Will play around to see how it benefits us. Teams also a rich in features for collabs. 

Thank you for the article, if I did see it would not have tried it 

I face the same issue as mentioned above by  ian_f

The only way I can use Confluence now is by having a new page created for each daily meeting. I can't edit Weekly Meeting Notes from within the Teams sidebar, only Daily Meetings.

Also, I have a correction to my comment above.

The Confluence icon now shows up on the top of a meetings page in Teams but only when I start it from the Chat (Screenshot 1) but to add a team member I have to send an invite link:

Screenshot 1.png

The icon does not show up when I start a meeting from within one of my teams within Team (Screenshot 2) where I can invite team members via the @ button which I what I would prefer using.

Screenshot 2.png

I haven't found any KB article addressing these issues or how to specifically use Confluence within Teams.

Like ian_f likes this

Confluenece Could keeps sending these annoying messages to our Teams Meeting chat a few times per day. How can we stop this?Conf.JPG

I followed the above steps as a Global Admin.  I remove the old versions and using steps 2 -5 could not find the new version in the App Marketplace to install.  Also tried the desktop Team's client.  Neither could see the "Confluence Cloud" app in the marketplace.

Is it available?

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

564 views 15 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you