How can I use automation to assign a feature to a story.

[Pfohl Jason]

My team has support tickets being assigned to us in Jira under the issue type "Bug". I want to assign our "Break-Fix" feature to these stories when they are created in Jira. We are operating in the company managed Jira cloud project. 

[Bill Sheboy · Accepted solution]

Hi @Pfohl Jason 

What is the hierarchy of your issue types?

The out-of-the-box hierarchy is:

• Epic
  • Story, Task, or Bug types
    • Sub-task types

So the built-in Bug type can be linked to an Epic using either the "Epic link" or "parent" fields in an automation rule.  If you have a different hierarchy, or issue linkage path, please adjust accordingly.

To get you started on creating your rule, please refer to these documentation and example sources: 

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/
• https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/

Kind regards,
Bill

[Pfohl Jason]

Bill,

The hierarchy is:

Epic, Feature, Story, then Sub Task

I was able to automate with the following. 

{
"fields": {
"customfield_#####":"issue key number"
  }
}