Go back to Previous status Based on Transition Action Reporter

Question

Is there any way to Automate ticket to go back to previous status Based on the certain JQL conditions.

My Requirement,

Go to previous status if the Action Reporter was X-User

I have seen "Return to Previous Status" post function, Is there any way to check whether the ACTION REPORTER.

I only want to put the previous status back only for particular user's actions.

Please Advise, Thanks
Madhu

Bill Sheboy · Answer

Hi @Madhu Reddy

To confirm your use case, and add onto what @Vikrant Yadav suggests, do you want to take into account who did the transition?

If so, please consider adding a condition to check the {{initiator}} relative to the {{issue.reporter}}

{{initiator}} is the person/user who performed the event that triggered your rule (i.e. Transition the issue).

Best regards,

Bill

Vikrant Yadav · Answer

Hi @Madhu Reddy You can do this easily using Automation for JIRA.

It's better to put condition , condition won't allow to perfrom transition, if reporter=xyz