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Automatic service block for contract expiration

lellodeluca
lellodeluca May 31, 2021

Hello,
I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service contract has expired. I also ask you to suggest the right plugin to achieve our target.

Thanks, in advance for your answer.

Best regards Lello.

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Jack Brickey
Jack Brickey Community Leader May 31, 2021

I recommend revoking access of the customer(s) when expired. 

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Eli Solutions Team -Eli Solutions-
Eli Solutions Team -Eli Solutions-
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