The hype around AI is real, but how are service teams actually using it to level up their work? 🤨
We just released our State of AI in Service Management Report 2024, and the results are in! Turns out, a whopping 88% of organizations are already using AI in some way to supercharge their service operations.:rocket:
But here's the kicker: Companies are using more than chatbots. Teams are using AI to make smarter decisions, automate tasks, and create amazing customer experiences.🤩
Intrigued? Dive into the report to uncover:
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The top reasons why companies are adopting AI (hint: happy customers are a big deal!)
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The biggest challenges teams face when implementing AI (spoiler alert: data privacy and skills gaps are real)
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How to measure the REAL impact of AI on your service desk (because ROI matters!)
Ready to unlock the power of AI for your team? Download the full report today and discover how to transform your service management with AI! 💥
Let's chat! 👇
What are your biggest takeaways from the report? How are you using AI to level up your service management game? Share your thoughts and experiences in the comments below!
