š Sherif-sclusive: Atlassian Intelligence & Rovo Updates
Gāday everyone! Itās time for my updates from the last 45 days. I canāt believe how fast 2024 is coming to an end. Itās been an exciting time for us at Atlassian with our Atlassian Intelligence and Rovo releases.
Iām super excited for whatās coming next, and I hope you are too! Iāll kick off with the usual topics and cover:
- New features we released in October 2024
- Assets to check out that can help you learn more about AI
- Some bonus content as well!
Features release
AI in Whiteboards (Summarize a whiteboard and add to Confluence beta)
We love brainstorming in our whiteboards, but sometimes it can get messy quickly. With ideas flying and the need to capture them during a meeting, it can be challenging to come back and remember what was covered and translate it to a Confluence page. Well, now you can do that in a breeze with some of our AI in Whiteboard features. Quickly summarize your whole board and add it to a Confluence page in a snap. This is in beta and ready for you to try now, so what are you waiting for?
Virtual service agent on MS Teams (GA) and help center (beta) and email (beta)
The Atlassian community has really embraced the virtual service agent, and we're thrilled to share that it's now officially available in Microsoft Teams! This tool is tailored for service management teams that rely on MS Teams as their main ticketing platform.
Harnessing the capabilities of AI, you can design conversational flows to efficiently handle customer requests, automate various tasks, and work seamlessly with your team to gather important context before passing issues to human agents. Plus, you can cut down on ticket volume by using AI to sift through your connected knowledge base articles, allowing you to swiftly provide answers to customer questions.
If you want to use virtual service agent on help center or email, you can start trying it on beta today!
AI Card Builder | Email-to-board (Trello)
What if you could use AI to transform your messy email inbox into beautifully structured Trello cards with a click of a button? Well, now you can with email-to-boardās official GA! With this new Trello feature, you can conquer tasks without sorting through gobs of information.
Be sure to check out this community post that dives deeper into how you can utilize this in your day-to-day.
Filter for Confluence calendars in Rovo Search
Want to save time searching multiple Confluence calendars to find what youāre looking for? You can now use specific content-type filters in Confluence's search functionality.
Data visualization in Rovo Chat
Who doesnāt appreciate a visual to illustrate metrics? Now with Rovo Chat, you can easily create charts through data visualization. Ask Rovo Chat to create a chart based on the metrics you have in a page, and watch Rovo work its magic. You can choose to accept or try out a different graphic once itās generated. Try it now!
How an Atlassian engineer uses Rovo
Did you see my colleague Christopher Dingli demo how he uses Rovo to help with his work as an Atlassian software developer? Watch this video to see how he used Rovo to solve for some of his challenging documentation woes.
Also, check out our new AI & Rovo university classes and get a head start on trying Rovo today.
Bonus!
In September, I shared how I built a Language Translation agent using Rovo. Today, Iām thrilled to share Jira Issue Theme Analyser, the out-of-the-box agent that I presented at Team Europe. I hope these examples spark ideas for you on how to create agents that fit your organizationās needs. This is just one of the many exciting ways to leverage and develop Rovo Agents, and Iām sure youāll come up with even more inventive uses. Why not create your own agent with Rovo today?
No-code Rovo Agent Demo: Jira Issue Theme Analyser
Thatās it for me for now! As always, leave a comment, give some feedback, and share with me ways your using our AI and Rovo tools!
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Sherif Mansour
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