The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why is my address out of range?

Cecilia Colley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 21, 2023

I'm trying to buy a certification, but the page will not allow me to complete the purchase. I'm in Phoenix, Arizona. 

The message displays every time I put in my zip code. I'm inputting 5 numbers with no spaces. I have also tried inputting five numbers, a dash, and then four numbers, to no avail.

Example:

xxxxx
xxxxx-xxxx



Screenshot 2023-07-21 13.00.02.png

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Answer accepted
Cecilia Colley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 21, 2023

It ended up fixing itself. Not sure if it's something I did, or if it was just a bug or something. I did add my postal code before my address, so maybe that helped.

TAGS
AUG Leaders

Atlassian Community Events