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Why is my address out of range?

Cecilia Colley
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July 21, 2023

I'm trying to buy a certification, but the page will not allow me to complete the purchase. I'm in Phoenix, Arizona. 

The message displays every time I put in my zip code. I'm inputting 5 numbers with no spaces. I have also tried inputting five numbers, a dash, and then four numbers, to no avail.

Example:

xxxxx
xxxxx-xxxx



Screenshot 2023-07-21 13.00.02.png

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Cecilia Colley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 21, 2023

It ended up fixing itself. Not sure if it's something I did, or if it was just a bug or something. I did add my postal code before my address, so maybe that helped.

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