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Verify testtennant.onmicrosoft.com in Atlassian Cloud

Tobias Koch January 3, 2023

Hello community,

The email addresses of our synced users from Azure changed. Now we receive the following error message at the user provisioning tab in our connected Azure AD in Atlassian Access:

Bildschirmfoto 2023-01-03 um 09.53.47.png

I found this solution: confluence.atlassian.com/cloudkb/email-address-change-via-user-provisioning-is-not-reflected-on-atlassian where it says we need to claim/verify the new domain. However, we are using the AzureAD domain provided by AzureAD when you sign up. For example:

  • testtennant.onmicrosoft.com

In this scenario, how can we do the DNS verification as we have no DNS servers we can access to add the TXT record?

Thank you.

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