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Validating a single domain against 2 Jira instances

Manmohan M August 26, 2022

We have a Jira instance where we have users from our organization ( and our parent organization ( We are trying to enable 2FA for all users across both domains. But the system prevents this while trying to validate the parent organization domain with a message that says "someone already verified this domain under another organization" (even after adding the required TXT entry in the domain DNS).

The question here is - Is there a way to get around this problem considering that the only requirement is to enforce 2FA for all users?

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Alexis Robert
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August 26, 2022

Hi @Manmohan M , 


currently it's not possible to verify the same domain on 2 different Atlassian instances, as you can see.

What you can do as a workaround would be to create an Organization (with your parent company for example) and move your other company instance to it. 

It's called a Transfer, and with this you would have a single Org where multiple Jira instances would exist. It also means that you would have a single place with all users from and users, so that might not suit you.

In case you want to know more, you can have a look at the documentation here :


Let me know if this helps, 



Manmohan M August 31, 2022

Thank you for the suggestion @Alexis Robert We will explore the feasibility of org/ instance transfer.  Thanks again.

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