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Using Atlassian Access

Sajit Nair
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 18, 2022

Hi Community,

A customer wants to 'test out' Atlassian access before they pay and start using it.

They want to setup Single sign on using Atlassian Access for 6-7 users from the entire users list who will rate the experience and then recommend whether they should purchase for org or not.

Is this possible ?

My understanding from @Angélica Luz response at https://community.atlassian.com/t5/Atlassian-Access-questions/Use-MFA-without-purchasing-Atlassian-Access/qaq-p/1833603 

..is that the customer can not claim and manage specific accounts.


Can someone please help clear the confusion ?

Cheers.

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2022

Hey @Sajit Nair ,

You need to first understand the difference between claiming a domain and making them managed accounts vs using Atlassian Access.

While Access needs managed accounts, claiming a domain does not mean they all will be using access.

https://support.atlassian.com/user-management/docs/what-are-managed-accounts/

https://support.atlassian.com/user-management/docs/manage-your-organizations-atlassian-accounts/

So step one would be to claim the domain and claim the accounts. (this is free/included in your instance subscription)

After that you can trial/enable Atlassian Access and create a separate Authentication Policy (https://www.atlassian.com/software/access/guide/authentication-policies) for those 6-7 users. On that policy you can enable SSO/MFA then but the other users which remain in the default policy will not notice anything.

Sajit Nair
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2022

Thank you @Dirk Ronsmans 

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