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Transfer local account to account managed by identity provider

sm00ay
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January 27, 2023

We have a local account in Atlassian cloud that has the same information as the SSO account coming from the identity provider. As a result, the user is being asked to grant permissions after logging in at the identity provider. How to resolve this and stop it asking for permissions. Is it a case of deleting the local account and letting SSO recreate it?

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Craig Castle-Mead
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February 2, 2023

Hi,

you should be able to move the account from the local authentication policy to your SSO authentication policy. 

CCM

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