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Sync AD Security groups for internal users

Terry Humphries
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May 19, 2023

We have a mix of internal users that login using the Office 365 integration and external users that have Atlassian user profiles. I'd like to be able to sync our Azure AD security groups for the internal users. Looks like I need an Access subscription. Can I apply that subscription to only the internal users and pay just for them? Or will I have to pay for Access for all of the users?


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Tom Whittle June 7, 2023

Hi @Terry Humphries


In line with the Atlassian Access pricing you will need to pay for a Access licence for every user with access to a product. Note that this does not include internal JSM portal users.

I hope this helps,


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