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REST API to change user's Authentication Policy

C_ Derek Fields
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May 10, 2023

I have reviewed the API documentation and I don't see that there is a REST API to allow me to automate moving a user between Atlassian Access Authentication policies. Does anyone know whether this is possible? 

I am aware of the CSV upload, but that won't do what we need. We are looking for a way to automate moving a person from Billed to Non-Billed or vice-versa based on their change in their status within our company.

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Matthew Ho
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 23, 2023

Hi @derek , this is currently not possible. We are looking into it for automating the move from one policy to another. It would be from a billed to another billed policy, or non-billed to a billed policy.

You can also follow the feature requests here:

Let me know if you would like to discuss your use case further!

Matthew Ho
Product Management team.

M Hoogenboom February 14, 2024

We actually have the same need. We have to move a lotof users to the policy "not synced from an identity provider" and doing this manually is a lot of work and error prone.

What are the possibilities do automate this? 

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