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Problem logging in to my Atlassian Account using Chrome

Dennis May 4, 2017

I think since a one month the login to my Atlassian Account is not working with chrome anymore. I always get the "Oops, you've made a malformed request" It seems that some JS error is going on, not sure about that it's a HTTP 400er thrown.

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Sam Hall
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May 5, 2017

Hi Dennis - always worth checking if you have any browser extensions, ad-blockers etc running which interfere with login.

Atlassian are usually pretty helpful with login problems if you raise a support ticket via:

https://support.atlassian.com/contact/ (you can pick 'My account' in for "What can we help you with?").

If for some reason you can't raise a request there, you can use general inquiries to ask for help:

https://www.atlassian.com/company/contact/general-inquiries

Dennis May 5, 2017

Hey Sam, I figured it out - the issue is caused by our new cloud proxy at the company. We switched from the internal one to a cloud proxy provider that is causing several issues currently. 

BR! Dennis

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