Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Not able to verify domain with DNS after domain claim was revoked

Yuan Gao
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 15, 2021

Hi

My Organization wants to set up SSO using Atlassian Access and we verified our company domain via DNS a while ago.

A couple of weeks back the TXT entry was accidentally removed from our DNS domain registe, which caused the “Trust” to break and I received an email notification saying that the Atlassian Domain claim has been revoked. 

Now I want to re-verify my domain using DNS in the domain verification page, but after I have entered my company domain value, nothing happens except an error notification saying that I need to wait for 72 hours. The unverified domain entry doesn’t even show up. I tried entering another domain value, an unverified domain entry shows up immediately. Btw I did re-add the new TXT record to my domain register and followed the instruction.

Looks like for some reason the verification page doesn’t want to receive my domain as an input any more.

 

Please help.

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events