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Is it possible to verify domains with GSuite?

Rob Horan

Atlassian admin states "To verify your domains and import users from G Suite, connect your G Suite account."

The documentation has me very confused. If the above is true, what does the statement below actually mean? Taken from https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html

Your users authenticate with Google. Because you verify your domain as part of your integration with Google, you can't verify your domain from your site. If you want to verify your domain, you'll need to disconnect the G Suite integration.

If your users for another domain aren't connected through G Suite, you can still verify that domain and subscribe to Atlassian Access security policies for that domain.

Accepted answers

Narmada Jayasankar

Hi Rob,

You definitely spotted a bug in our documentation. I've flagged it with our content team to fix. Thank you.

What this section trying to explain is that when you use our G Suite integration, your verified domains in G Suite gets automatically verified within Atlassian as well. You will not be able to verify them again through the DNS or HTTPS methods (or do you need to).

We've had a lot of customers trip up on this in the past where they try to verify domains already verified by the G Suite integration. We have since made improvements in our UI to explicitly show domains verified by G Suite Integration to make it clearer