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Is it possible to verify domains with GSuite?

Rob Horan
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February 9, 2021

Atlassian admin states "To verify your domains and import users from G Suite, connect your G Suite account."

The documentation has me very confused.  If the above is true, what does the statement below actually mean?  Taken from https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html

Your users authenticate with Google. Because you verify your domain as part of your integration with Google, you can't verify your domain from your site. If you want to verify your domain, you'll need to disconnect the G Suite integration.

If your users for another domain aren't connected through G Suite, you can still verify that domain and subscribe to Atlassian Access security policies for that domain.

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Narmada Jayasankar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 9, 2021

ww

Hi Rob,

You definitely spotted a bug in our documentation. I've flagged it with our content team to fix. Thank you.

 

What this section trying to explain is that when you use our G Suite integration, your verified domains in G Suite gets automatically verified within Atlassian as well. You will not be able to verify them again through the DNS or HTTPS methods (or do you need to).

We've had a lot of customers trip up on this in the past where they try to verify domains already verified by the G Suite integration. We have since made improvements in our UI to explicitly show domains verified by G Suite Integration to make it clearer

Thank you for bringing this to our attention.

Narmada Jayasankar

Product Manager, Atlassian Access

Rob Horan
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 10, 2021

Thank you!

Morgan Watts May 27, 2022

Can i follow up on this question..

 

I have a verified domain, via DNS and https - however, I'd like to set up the gsuite sync to sync users..

 

When i attempt to do this I get an error that the domain is already verified.

 

Is it a necessary step that I 'unverify' via dns / https and then do the gsuite set up (integration / verfiy)

 

thanks

 

Morgan

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