How to remove an Org and Site Admin that has left organization?

[JayJuan Jones]

Hello guys! I am looking for some help and not sure if what I need is even possible. I have a user who was our ONLY Org and Site Admin. Currently, I am only a site admin and I cannot log in as this user because I don't have the correct permissions. Any idea how I can make myself an Org and Site Admin and remove this user?

[Dave Mathijs · Accepted solution]

@JayJuan Jones

Please follow this KB article: Removing a site-admin or organization admin.

Thanks to accept this answer if it helped you.

[JayJuan Jones]

this says that Only org admins can manage other org admins, unfortunately he was the ONLY Org and Site Admin. I am only a Site Admin.

[Dave Mathijs]

There is no other org admin available:

If no org admins are available, and it is not possible to follow the instructions above, please contact Atlassian support.

[JayJuan Jones]

gotcha! thank you!