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Email domain DNS record won't verify

Shawn Denny_gblypd

I'm trying to add an email domain from admin for Jira Service management.
I have copied the name in the Host Record field and Record Value to the Points to field on my websites DNS record. But the DNS record won't verify.
for example it is setup as

atlassian-bounces.mydomain.com bounces.mail-us.atlassian.net TTL 1 Day

I was able to verify domain itself with no issue. But I can't get the email domains to work.
I did notice that when the "Record value" field that it had a "." at the end that my domain host said was invalid. i.e "bounces.mail-us.atlassian.net."

Any help would be appreciated.

UPDATE: Made some progress only the TXT record for the email domain is not verifying now.

This is strange as the txt record for the domain verification for Jira worked without issue.

Accepted answers

Shawn Denny_gblypd

Was finally able to get this to resolve. Had to completely delete and remake TXT record and had a VERY long (several hours) propagation delay.

All comments

Shawn Denny_gblypd

Added update

Shawn Denny_gblypd

2nd update

Shawn Denny_gblypd

Was finally able to get this to resolve. Had to completely delete and remake TXT record and had a VERY long (several hours) propagation delay.

Aboyade Kehinde

Can you please state specifically what you did?

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