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Does a domain need to be claimed to be approved?

Yoni Friedman April 4, 2023

I can add "approved domains" as shown here: https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/

 

Separately, I can verify a domain as shown here: https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

 

Does a domain need to be verified before it can be approved? 

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Yoni Friedman April 4, 2023

@Dave Meyer I saw you had commented on similar questions, hoping you can chime in here. Thanks in advance :) 

Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2023

@Yoni Friedman 🙂 no, approved domains for granting product access are not required to be verified.

A common use case is if you're working with an external client in Jira or Confluence, and you want users from that external client to be able to join your product without needing to be individually invited by an admin. You wouldn't be able to verify the external client's domain, but you could still add it to your approved domains so users from the external client can self-serve to get access to the product.

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Yoni Friedman April 4, 2023

Appreciate the quick response, @Dave Meyer !

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