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Atlassian User directory

Andrew Graves July 6, 2023

Is there an issue within Atlassian service whereas it is not deactivating users after they are marked deactivated?

For example, if I have 1,100 deactivated users and I just deactivated 2 users.  The value does show 1,102 deactivated users until I refresh my browser, the value goes back to 1,100.

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Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 6, 2023

@Andrew Graves, sometimes the system can take some time to reflect the changes everywhere. If you go back to these users later, are they active again?

 

Thanks,

 

Kian

Andrew Graves July 6, 2023

@Kian Stack Mumo Systems It does show the user showing as active.  It doesn't show a deactivated icon next to the user.  I'll give it a few hours or another day and see how it goes. 

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 6, 2023

It shouldn't take that long to show up. Are these managed accounts?

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