I'm not receiving password reset or verification email

[quocdung3007]

Hi Atlassian,

I couldn't receive email reset password on email hack2hire04@hack2hire.net. Could you please check and remove it in your bounce list.

[Angélica Luz · Accepted solution]

Hello @quocdung3007,

Thank you for reaching out to Atlassian Community!

Checking your email on our tools, it returned a bounce related to the following error:

550: 550 5.1.1 ...@... Recipient address rejected: ... in virtual mailbox table

I removed it and the notifications should work now.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

[quocdung3007]

Hi Angelica,

I'm able to receive the email now. Thank you.