Azure Sync (User Provisioning) doesn't work

Pascal October 5, 2021

Hello Guys,

I have the problem that one user is not syncing to Atlassian Azure.

If I look in the main settings of User Provisioning (Benutzerbereitstellung in german) there are all 114 Users.

But If I look in the group one is missing.

 

The users are the "customers" for our ticket system. So If the sync doesn't work, they can't login via SSO in the Portal.

Do you have any ideas?

 

atlassian2.pngatlassian1.png

 

1 answer

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Answer accepted
Pascal October 6, 2021

Okay I added a testuser and started the sync from azure manual, now they are 115 users in both screenshots. :)

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