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Statuses from Jira integration are not available in Halp / Assist triggers ?

d_kirsching June 8, 2022

Hi community,

Are you experiencing the same behavior in Atlassian's feature chat on Jira Service Management?

When you want to edit a Recipe and use status transitions, those from Jira workflows are not available?

Did I miss a setting or is it a missing feature? ( not available )

Thanks for your help


Screenshot 2022-06-08 at 09.11.46.png

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Tori Stitt
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2022

Hey @d_kirsching -- Jira statuses are read-only in Halp. I'd recommend using a Jira automation to trigger a status change πŸ‘

d_kirsching June 8, 2022

Hi @Tori Stitt 

Thanks for explanation and clarification !

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