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Is it possible to group ticket recipes in the Halp recipe builder?

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2022

Hi there-

The problem is that there are many ticket recipes in the recipe builder. If I could group them, it would make it easier to work with them (e.g. to find them to troubleshoot).  Is it possible? Thanks!

2 answers

1 accepted

1 vote
Answer accepted
Nicole Pitaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2022

Hi @Carlos Garcia Navarro – No, we don' t offer the option to group them at this time, but you can sort recipes by trigger or action. 

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2022

Ok, thanks Nicole!

0 votes
Sarang Ardhapurkar July 13, 2022

Hi,

I would also be really interested in this feature. We have over 30 recipes and are looking to add several more. It would be really nice if we could group them by Queue or Project. 

Ideally, it would be nice if we could add a tag to each recipe and then group them using the tags.

Is there a way we can put in a Feature Request for HALP?

 

Thanks

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