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Zephyr: Unable to update and create new test steps

Nithin Kumar G August 3, 2020




Getting this error when I try creating and updating the test cases in Zephyr

Let me know how to resolve this issue.

I have been using Zephyr from 2 years but didn't face this issue before.



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graham white August 3, 2020

Yep - I have this issue too.

Additionally, we cannot see any of our previous tests cycles

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August 3, 2020

Same issue at my end (No Permission on Test/Issue). Is there a resolution for this.

graham white August 3, 2020

The resolution steps they gave me were:

1)Login as JIRA Administrator.

2) Go to JIRA Settings option -> Apps-> Manage apps. Here search for Zephyr for JIRA Cloud.

3) If you are still getting the "Update" option, please update from manage apps page.


That worked for us - may be best to check with Smartbear support before you do it

Like Nithin Kumar G likes this
Nithin Kumar G August 3, 2020

Will try updating and check

Nithin Kumar G August 3, 2020

Thanks @graham white after update it is working fine

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