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Set assignee using User Picker custom field value post-function, error with Capital letter

Marco Campeotto August 31, 2018

Hi all,

I read a lot about this script and I would like to report a little "problem", I think the problem is in the old Jira version. (my setup: Jira 6.4.14 and script-runner  3.1.4)

The problem is this:

if user has used CAPITAL LETTER for the username.

there is not a correct connection between user Id of issue and user (no avatar of user, no issue link in "Assigned to Me").

The solution are:

- change all username lettere to lower (e.g. username = AB -> abb and after abb -> ab)

- add .toLowerCase() after user.username (I don't know if this create other problem, but I try a lot and now works)

So the "final" script is this

import com.atlassian.jira.component.ComponentAccessor;

import com.atlassian.jira.user.ApplicationUser;

def customFieldManager = ComponentAccessor.getCustomFieldManager();

def cfvalue = customFieldManager.getCustomFieldObjectByName("name of your custom field");

def user = issue.getCustomFieldValue(cfvalue) as ApplicationUser;


If you try to print the value of User Picker where the username has Capital letter

log.error(User Name is ------- user)

log.error(User is ------- user.username)

the result are these:

User Name is-------AB(ab)
User is------- AB


but if I assign the issue to AB user using the normal form and print the value

log.error(User Name is ------- issue.getAssignee())

log.error(User is ------- isse.getAssigneeId())

the result are these:

User Name is-------ab
User is------- AB:1


and the last (and the problem) if you try to print the value of Assignee after the script (without tolowerCase())

log.error(User Name is ------- issue.getAssignee())

log.error(User is ------- isse.getAssigneeId())

the result are these:

User name is -------AB
User is-------com.atlassian.crowd.embedded.impl.ImmutableUser@177ff

and ye, that's it.




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Ivan Tovbin
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August 31, 2018


Assuming your custom field is a user picker, here's how to set an assignee;

import com.atlassian.jira.component.ComponentAccessor

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("fieldName")
def user = issue.getCustomFieldValue(cf)
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