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Make Customer Portal and Help Center truly yours 🎨✨

Hi Folks! ✨

Customer Portal is the first thing a customer sees when wanting to report an issue. Then it is very important that it causes a positive feeling in our client and that it makes the client want to trust us. A well-designed Customer Portal enables companies to tailor the experience for each customer based on their preferences and behavior.

Personalization fosters a sense of being understood and valued, leading to increased customer engagement. A user-friendly Customer Portal can evoke positive emotions in customers. It creates a sense of convenience and connectedness with the brand. By providing an enjoyable experience, it can evoke feelings of satisfaction, trust, and loyalty.

Do you know that in Jira Service Management you can reflect your brand and provide a truly customized Help Center and Customer Portal experience? With our Theme Extension, you can create a clear and convenient experience that perfectly aligns with your organization's unique style and communication. 🎨🖼️ 

Choose from a variety of available templates or create a custom theme using a wide range of colors and possibilities. Define visibility permissions to ensure that the right information is accessible to the right people.

Want to showcase specific Jira projects on your Help Center? No problem! With our Theme Extension, you can create multiple pages with various service projects and request types, all while maintaining a consistent and branded look 🚀

Wondering what it would look like live? See what your Customer Portal can look like! 🖼️🌈 Make it truly yours! 🎨✨

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This app is perfect for detail-oriented organizations such as from the fintech or banking industry that value consistency and order in all their operations. With the Theme Extension, you can create a page that revolutionizes the traditional Customer Portal and Help Center experience, tailored to your specific needs.

Here's what you can do with the Theme Extension:

1️⃣ Create pages that transform the traditional Customer Portal or Help Center experience. Add multiple service projects to a single page based on your requirements. 🌈

2️⃣ Enhance the appearance of your Customer Portal by choosing from a variety of predefined templates or creating your own. With a multitude of colors and possible combinations, you can achieve the perfect look and feel. 📝

3️⃣ Fill your pages with different projects, aligning them with your goals and objectives. 🔄

4️⃣ Group users into User Scopes to simplify the granting and revoking of visibility permissions. Ensure clear and convenient access control for your pages. 🔐

5️⃣ Set permissions to restrict access to specific pages, ensuring that sensitive information remains secure. 


If you have any questions or need assistance, our dedicated support team is here to help. You can also book a free demo via Calendly to see the Theme Extension in action. Don't miss out on this chance to take your Customer Portal and Help Center to the next level! 



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