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This is the second part of the introduction to the Atlassian Ecosystem. Read the first part to learn about the Atlassian's partners, vendors, and knowledge resources.
Using even only one of the Atlassian products, already makes you a part of the Ecosystem. Make yourself at home! You can explore the rest of the Atlassian tool suite through testing and discussing it with your peers on the Atlassian Community. However, it’s just a fraction of what you can do in the Ecosystem. Let’s take a look at the other engagement opportunities it gives.
You’re sucessfully using the Atlassian tools, but it may happen that over time you’ll need an answer to your specific needs. Ask the Community if there are some features that will help you, but you aren’t aware of. When the answer is no, open our guide to choosing the Marketplace extensions. Followingly, go to the Atlassian store and discover the wide choice of the add-ons.
Does the amount of the apps at the Marketplace defeat you? Or maybe you don’t know what will work best with your Atlassian tool? Whether you’re looking for Jira Cloud plugins or Confluence add-ons, the Solution Partners are fully qualified to advise you. They can also give you a helping hand with using the Atlassian toolset, as well as teach your team about it.
Reading or watching valuable content created by the professionals is great, but it’s even better if you can meet the experts and ask them questions. The Atlassian team members can reveal the mysteries of its company’s tools and give you some cool tips. Talking with the partners builds trust towards their solutions and services and can give you an insight into the functionalities and possibilities you didn’t even think about. Whereas the other Atlassian products’ users can share their experience, best practices, and actions to avoid. Where to meet all those people?
Atlassian provides you with a bunch of learning resources, especially at their Atlassian University landing page. In the Training tab, you can pick up your learning path like Jira Administrator, Jira Project Administrator, Jira Service Desk Administrator, Confluence Administrator, Confluence User or the course for Agile Team Member. The trainings in every path are paid but you can also find some free tutorials on this website. Also, check out Free Skillbuilders – deep-dive technical courses on subjects such as Customizing Jira Workflows, Confluence Content Management or Configuring and Troubleshooting Permissions in Jira. Once you finish learning, you can try to become an Atlassian Certified Professional by taking one of the certification exams. It’ll bring you more career opportunities, as well as inspire trust from your clients.
We’ve already mentioned Atlassian Community as a place where you can ask your questions and look for support from different users. However, you can also engage in conversations to help others. Sharing your experience with the Atlassian products can help develop the Ecosystem members’ skills or avoid being stuck with problems that you already know the solutions for. When you’ll feel like supporting and motivating are your things, you can step up and apply to the Community Leaders program. The leaders are meant to be an extension of the Atlassian team and the go-to people. They should encourage knowledge-sharing, serve as the ambassadors of the Atlassian brand, answer questions online and in person, and organize events. Besides glory in the Community, the leaders also get free vouchers for each of Atlassian’s certification exams and badges, the opportunity to earn a free ticket to the Atlassian Summit, and access to a private Slack instance for Community Leaders, just to name a few.
As said at the beginning, Atlassian brought the Ecosystem to life, not only for their profit but also to foster the entrepreneurship. It would have taken forever for some small companies to build their businesses founded on the Atlassian products, if they had done it on their own. Being part of the larger network, the companies get publicity and a large audience (due to the Atlassian’s reputation) as well as the access to the Jira creators’ know-how. Then if you see some pain point or simply have a brilliant idea for the app, think no more and start working on it! After polishing your last functionality, go to the Marketplace and try to sell your extension.
Developing plugins is not your thing? You can offer Atlassian services and the vendors’ apps as the Solution Partner.
Now when your Ecosystem onboarding is over, feel free to make most this amazing network! Try out different paths to stick to the ones which will turn out to be your favorite. And whenever you’ll feel lost in the Atlassian world, you can count on a helping hand from your peers in the Community.
We're an Atlassian Platinum Solution Partner Enterprise and Platinum Top Vendor in the Ecosystem. We’ve been working hard on helping improve Jira Software and Service Desk by adding useful functionalities for over 5000 teams around the world. We’re developing apps on the Atlassian Marketplace, providing expert services and sharing knowledge on the subject with useful tutorials and guides. Check our other articles in the Community: