Changing Jira status based on transition of jira ticket in another project

[Tamilarasan]

Hi All,

Need you help in below scenario

There are two project say project A and Project B. 

I want to change the status of Jira Ticket in Project B based on the Jira ticket transition in Project A.

Any sample script of Script runner will be really helpful or is there any way to achieve this ?

[Sebastian Krzewiński]

Hi @Tamilarasan 

You can use Script runner. Below few examples from Script runner's library:

- https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters

- https://library.adaptavist.com/entity/transition-the-original-issue-according-to-the-cloned-issue

- https://library.adaptavist.com/entity/transition-issues-returned-from-a-jql-search

Or you can use automation for jira to achieve this (below some examples):

- https://community.atlassian.com/t5/Jira-Software-questions/Jira-automation-transition-based-on-linked-issue/qaq-p/1342751

-  https://community.atlassian.com/t5/Jira-questions/Transition-an-issue-when-a-linked-issue-is-closed/qaq-p/729974

Regards,

Seba

[Huwen Arnone]

Hi @Tamilarasan, my knowledge about Jira overall is quite limited, but I'm almost sure you can find precisely this workaround, or at least something similar, using the out-of-the-box solution of Automation and Projectrak; check it out here.

Maybe this other community post might be helpful as well.