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Automation in Issue Templates for Jira app: Apply templates in Automation (part 1/2)

Big update alert! We've recently introduced a fresh onboarding process for our top performer, Issue Templates for Jira. If you're a Jira Administrator, this means you can now access a comprehensive, step-by-step guide to mastering the app's capabilities 🚀.

Not a Jira Admin? No worries at all!

Inclusivity is crucial to us, and that's why we've made the onboarding available part by part in the Atlassian Community.

Today's topic might especially interest all of you, as we will learn how to apply templates in Automation🤖

With Issue Templates for Jira you can apply a template automatically to newly created issues using automation’s Create Issue action with the special issue.templates.automation property


  1. Configure the action to create a “dummy“ issue with all the required fields for the particular issue type you want to use.
  2. Then, expand More options and replace the content with:

    "properties": [{
        "key": "issue.templates.automation",
        "value": {
            "applyTemplate": "TEMPLATE-1"


It will instruct the app to apply a template with the issue key equal to TEMPLATE-1. 

Note: There are numerous triggers that you can use with Create issue action and apply the template property.

Are you eager to know more? See what else we've got in our brand new onboarding for Issue Templates for Jira 

Initial Setup in Issue Templates for Jira app

How to use templates in Issue Templates for Jira app

Automation in Issue Templates for Jira app

Calculated Values in Issue Templates for Jira app



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