Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


getCustomFieldValue does not get a value from the "scripted field".


I am trying to write the listener that will copy data from "scripted field" to text field (or a field with url type).

"search url" - this is "scripted field" in which the hyperlink is calculated.
"Test" - this is text custom field. I want to copy the value of the first field into it.

But getCustomFieldValue function does not work. Following the logs, script execution stops on the line "getCustomFieldValue". The most incomprehensible thing is that еt does not return any errors or exceptions.

However, if I take another field as the data source, the script works well!


There is code of my listener: 

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEventListener
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.fields.CustomField"tasknumber: " + event.issue);

def issue = event.issue as Issue
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def tgtField = customFieldManager.getCustomFieldObjects(event.issue).find { == "Test"} ("targetField: " +tgtField);

def sourseField = customFieldManager.getCustomFieldObjects(event.issue).find { == "search url"} ("sourseField: " +sourseField.getIdAsLong());

def changeHolder = new DefaultIssueChangeHolder(); ("field value3");
try {
def String copyurl = issue.getCustomFieldValue(sourseField); ("field value2"); ("field value: " + copyurl);
tgtField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(tgtField), copyurl),changeHolder)
} catch(Exception e) { ("field value5"); ("field value err: " + e);


Please help to understand the causes of the problem.


1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 25, 2019

Hi @Fomin Dmitriy 

I've just tested your code and it worked for me.

On which event(s) do you fire this script? I've tried it only with the "Issue Commented" event.

How is your scripted field defined? I've inserted only random text value without any code.

Which version of Jira/ScriptRunner do you have?

Hi, @Hana Kučerová 

Version of ScriptRunner is 
I use "all issue events".

The result of calculating the field value is formed as follows:

def result = RName + " (" +RDate.format("dd-MMM-yyyy") + ")"
def jqlname = URLEncoder.encode(RDate, "utf-8")
return '<a href=https://"mybazeURL"' + jqlname + '" >' + result + '</a>'


Here is "mybaseurl" - replaces full URL address, "RDate" and "RDate" - calculated value.

AUG Leaders

Atlassian Community Events