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Using Groovyscript to query and insert issue key in email message


Hi there

I am using JIRA Suite Utilities to perform a post-function on a transition. When an assignee transitions a ticket to the next workflow, I would like to email the asignee with a short message along the lines of 


Now [Issue Key] is implemented, please complete the post-implementation review.


The post-function allows me to use a groovyscript, but I have no experience (am a total noob) with groovyscript and I am not sure how to use this script so it imbeds the issue key in the middle of the body text.

Can anyone help?

Best wishes

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Jenna Davis
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Oct 06, 2017


In order to get the issue key you can put this in the 'Conditions and Configurations' section, assuming you're using the built-in post function to send emails. 

config['key'] = issue.key

You can then access that issue key by using '$key' in the template section. 

If you can't get this to work or aren't using the built in script, please send me a screenshot of what you have currently so I can better know what you need to do. 

Hopefully this helps!

Thanks very much Jenna!

For anyone out there reading this, below is how I am doing this, using the JIRA misc workflow extensions plug-in. This is available by editing a transition, then going to post-functions and selecting to send a notification email:


A notification email will be sent with the following contents:

Subject: ${issue.getKey()} has been implemented. Please complete post-implementation review

HTML body:

Text body: Hi ${issue.assignee.displayName} Now that ${issue.getKey()} has been implemented, please complete the post-implementation review on the RFC. This should be done within two working days. Yours sincerely Change Manager


Issue members: Assignee

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