Switch automation on/off based on time?

[chris_narita]

I'm part of an international team that covers JIRA tickets in shifts. I have automation that sends me an email whenever a ticket is created.

This is great while I'm working, I can see new tickets as they come in, but it also means I'm seeing all the tickets that come in while I'm off (which my coworkers will handle).

Is there a way to set up automation that says something along the lines of, IF it's between 9am and 5pm, send a mail for each new ticket created.

[Hana Kučerová · Accepted solution]

Hi @chris_narita ,

welcome to the Atlassian Community!

What about to add JQL condition to your rule? Something like:

created >= startOfDay(8h) AND created <= startOfDay(17h) 

[chris_narita]

This worked! Thank you @Hana Kučerová