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Scriptrunner script to add watchers from email value


Am I able to use Scriptrunner to add a Watcher using an email address as the value? The email address would come from custom field type "Text Field (single line)". This script would run on the "Create" transition of the Issue workflow.

I've had a look at some example scripts but my understanding of Groovy is very limited.

Any assistance would be very much appreciated.





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1 vote
Alejandro Suárez - TecnoFor
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Feb 23, 2019

Hi @Andrew Henders  , you cant, unless that user is added in Jira.


Thanks for the reply Alejandro. Only an email address, of users already in the JIRA internal directory, would be used.

This thread seems to contain some scripts that may get me there -

Could anyone please suggest a change to the below script that would allow the use of the user account email address instead of user name?


import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.MutableIssue

import com.atlassian.jira.user.ApplicationUser

MutableIssue issue = issue

def cfManager = ComponentAccessor.getCustomFieldManager()

def watcherManager = ComponentAccessor.getWatcherManager()

def cf = cfManager.getCustomFieldObject(“12046”)

def u1 = issue.getCustomFieldValue(cf) as ApplicationUser

watcherManager.startWatching(u1, issue)


Please note, I'm getting an error when running the above script but seems to be close to what I would require.

Any assistance appreciated.



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