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Scriptrunner for Jira Cloud, how to prevent adding entries to the notification section?

Rich Scire
Rich Scire Mar 30, 2022

In my ScriptRunner listeners, I disable sending email notifications. However, entries are still being made in the Notification list and it's annoying users. Is there any way to disable this function?

 

The notification section I'm referring to is alarm bell icon next to then search bar in the Jira toolbar. The notifications are of the form:

ScriptRunner for Jira updated an issue21 minutes ago

User having problems attaching files to Jira tickets
ASP-7923 • Waiting For Requestor

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__
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Mar 30, 2022

Hi @Rich Scire can you share the screenshot with the "bell"? I can't find this button...

What action causes the notification / what your listener do? If it adds comment for example, it can be caused by notification scheme configuration.

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Rich Scire
Rich Scire Mar 30, 2022

Hi,

I'm probably being dim but I can't find a way to attach a file.

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Mar 30, 2022

HI, you shoud see "picture" icon/button in the top bar :)

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