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ScriptRunner Postfunction Rule Custom Email: How to display custom field as rich text

Mike_Low April 7, 2020

GOAL: Configure a custom email (via scriptrunner postfunction rule) to render a custom field in rich text. i.e. have the custom field display in the email the same way it does when viewing it in a Jira issue.



Configuration thus far: Email template successfully pulls custom field value into email using the below script:

<% out <<
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}

After looking at the adaptavist scriptrunner documentation it looks like you are able to have a field render in the rich text by using the following (example using description field):


How can I apply this helper.render script to the custom field value above?

Additional Info:

- Custom email is setup with HTML text

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Mike_Low April 17, 2020

Fixed by applying  ${helper.render(issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}

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