You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I have a "simple" script for Round Robin assigning. And I have one problem: changes made by the script running as post-function is not reflecting in the assignee field. How to fix it?)
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.user.util.UserManager;
import com.atlassian.jira.security.groups.GroupManager;
import com.atlassian.jira.issue.search.SearchResults;
import com.atlassian.jira.issue.search.SearchProvider;
import com.atlassian.jira.jql.parser.JqlQueryParser;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.bc.issue.IssueService.IssueResult;
import com.atlassian.jira.bc.issue.IssueService;
import com.atlassian.jira.issue.IssueInputParameters;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.web.bean.PagerFilter;
import java.sql.Timestamp;
class Agent {
ApplicationUser user;
int issueCount;
long lastAssignedTime;
}
def groups = ComponentAccessor.getGroupManager() as GroupManager
def agents = groups.getUsersInGroup("jira-software-users")
def userManager = ComponentAccessor.getUserManager() as UserManager
def user = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def jqlQueryParser = ComponentAccessor.getComponent(JqlQueryParser.class)
def searchProvider = ComponentAccessor.getComponent(SearchProvider.class)
def PriorityQueue<Agent> agentPQ = new PriorityQueue<>(agents.size(), new Comparator<Agent>() {
@Override
int compare(Agent o1, Agent o2) {
if(o1.issueCount == o2.issueCount){
if(o2.lastAssignedTime == o1.lastAssignedTime){
return o1.user.name.compareTo(o2.user.name)
}else{
return o1.lastAssignedTime.compareTo(o2.lastAssignedTime)
}
}else{
return o1.issueCount - o2.issueCount
}
}
})
def jqlQuery = "status != Closed and assignee=null ORDER BY created DESC"
def query = jqlQueryParser.parseQuery(jqlQuery)
def results = searchProvider.search(query, user, PagerFilter.getUnlimitedFilter())
assignAgent(user,results, agents, jqlQueryParser, searchProvider,agentPQ)
def assignAgent(ApplicationUser admin,SearchResults results ,Collection<ApplicationUser> agents, JqlQueryParser jqlQueryParser, SearchProvider searchProvider, PriorityQueue<Agent> agentPQ){
def issueManager = ComponentAccessor.issueManager
MutableIssue mutableIssue = issueManager.getIssueObject(results.issues.get(0).id)
agents.forEach{agent ->
log.debug("agent = " + agent)
Agent a = new Agent()
def count = getIssueCountForAgent(agent, jqlQueryParser , searchProvider)
if(count > 0){
a.lastAssignedTime = getLastAssignedTimeForAgent(agent, jqlQueryParser , searchProvider)
log.debug("Last assigned time for agent " + agent + "= " + a.lastAssignedTime)
a.issueCount = count
}else{
a.lastAssignedTime = 0
a.issueCount = 0
}
a.user = agent
agentPQ.add(a)
}
mutableIssue.setAssignee(agentPQ.peek().user)
mutableIssue.store()
issueManager.updateIssue(admin, mutableIssue, EventDispatchOption.ISSUE_ASSIGNED, true)
def issueService = ComponentAccessor.getIssueService()
IssueInputParameters params = ComponentAccessor.issueService.newIssueInputParameters()
params.assigneeId = agentPQ.peek().user.id
def validateUpdateResult = issueService.validateUpdate(admin,mutableIssue.id,params)
if(!validateUpdateResult.errorCollection.hasAnyErrors()){
log.debug("Assignee validated = " + validateUpdateResult.fieldValuesHolder.get("assigneeId"))
IssueService.IssueResult serviceResult=issueService.update(admin,validateUpdateResult)
log.debug(serviceResult)
}
else{
log.debug validateUpdateResult.errorCollection.errorMessages.toString()
}
}
def getLastAssignedTimeForAgent(ApplicationUser agent, JqlQueryParser jqlQueryParser, SearchProvider searchProvider ){
def jqlQuery = "assignee=\""+ agent.name + "\" and status!=Closed "+ " ORDER BY created DESC"
def query = jqlQueryParser.parseQuery(jqlQuery)
log.debug("JQL Query = " + jqlQuery)
def results = searchProvider.search(query, agent, PagerFilter.getUnlimitedFilter())
if(results.issues.size() == 0)
return 0;
else{
def changeLogManager = ComponentAccessor.changeHistoryManager
def assignedAt = changeLogManager.getChangeItemsForField(results.issues.get(0),"assignee").find {
it.toString == agent.name
}?.getCreated() as Timestamp
if(assignedAt){
Date d = new Date(assignedAt.getTime())
return d.getTime()
}else{
return 0
}
}
}
def getIssueCountForAgent(ApplicationUser agent ,JqlQueryParser jqlQueryParser, SearchProvider searchProvider ){
def jqlQuery = "assignee=\""+ agent.name + "\" and status!=Closed "+ " ORDER BY created DESC"
def query = jqlQueryParser.parseQuery(jqlQuery)
def results = searchProvider.search(query, agent, PagerFilter.getUnlimitedFilter())
return results.total
}