Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Priority change manualy

Sharadkumar Bangera November 24, 2020



I am looking for a option whenever the priorities field changed manually from Incident, Project "SMXBID"the Comment to be added automatically ""Priorities changed from Minor to Major" in Jira

I attached screendump , kindly see if i am using correct EVENT and also see below script where i get error message and no comment is added while executing.

Please assist my script , remeber it should add comment Old value to new value (""Priorities changed from Minor(old value) to Major"(new value) )


import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.priority.Priority
issue.projectObject.key == 'SMXBID' == 'Incident'
// Check if priority changeddef customFieldManager = ComponentAccessor.getCustomFieldManager()
def change = event?.getChangeLog()?.getRelated("ChildChangeItem").find

{it.field == "priority"}

if (change) {
log.warn "Priority Changed" 
log.warn "Priority remain same" 


1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Jia Jie
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 2, 2021

Hi Sharadkumar,

Priority field is a Jira system field and therefore, CustomFieldUpdatedEvent is not available for this case.

You should get the Priority's old value and new value then set the comment:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.priority.Priority
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.event.type.EventType

def issue = event.issue

def issueType =
//log.warn issueType

def commentManager = ComponentAccessor.getCommentManager()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

// Check if priority changed
def change = event?.getChangeLog()?.getRelated("ChildChangeItem").find{it.field == "priority"}

if(issueType == "Story"){ //If the issue type is "Story"
if (change) { //If the changed field is Priority field
def oldP = change.oldstring //Get the Priority's old value
def newP = //Get the Priority's new value
log.warn "Priority Changed from $oldP to $newP."

//Add comment
"Priority Changed from $oldP to $newP.",

log.warn "Priority remain same"

You can select the Project(s) field with your project: "SMXBID" and Issue Updated event.

Hope this helps!

AUG Leaders

Atlassian Community Events