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Mail loop detected

boris_samoylov
boris_samoylov Feb 22, 2022

Good afternoon. We had an error while parsing letters and creating tasks and comments. The email was addressed to a non-existent user. As a result, about 3000 comments and attachments from Microsoft Outlook were added to the task. The outgoing mail address and the incoming mail address in jira are the same. There is a limit in "Advanced mail loop detection" equal to 3. The question is - why didn't jira block the messages?

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