I'm trying to figure out HOw to gather data in a Dataplane Graph for: Time from Assigned to IN progress, where Assigning a person to an issue happens while the issue is in a Ready status
This basically what I want but I don't know what to use to express the "when" part of the query.
Project = SDCD AND issuetype = "Customer Interaction" AND Status NOT IN (Cancel, Cancelled) AND (ASSIGNEE WAS NOT EMPTY WHEN Status was ready)
Here's the dataplane UI
Any help is greatly appreciated!
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