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JIRA.Forms is undefined


We're trying to add a menu option to create a linked issue, but always in the same project. I'm using a Constrained create issue dialog fragment from Adaptavist ScriptRunner, and it works flawlessly in a test instance. In production, however, the dialog does not show unless another dialog was opened before. For example, the create button has to be used before. The JavaScript console shows the following error:

TypeError: JIRA.Forms is undefined

Chrome gives the following error:

Uncaught TypeError: Cannot read property 'createCreateIssueForm' of undefined    at HTMLAnchorElement.<anonymous> (batch.js?healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jira-nps-enabled=true&jira.create.linked.issue=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true&sd_operational=true&user-logged-in=true&whisper-enabled=true:32673)    at HTMLAnchorElement.dispatch (batch.js:104)    at HTMLAnchorElement.h (batch.js:96)

We've tried to deactivate all plugins, but the problem persists. Does someone know this problem?


Edit: The problem persists with vanilla Jira. Trying to run the following code triggers the error:

var createCreateIssueForm = require('quick-edit/form/factory/create-issue');
        .asDialog({windowTitle: 'Create Issue'})

Edit: I have narrowed down the problem to the file "com.atlassian.jira.jira-quick-edit-plugin:quick-form.js" which is not loaded from the server initially. I could work around the issue with the following Scriptrunner web panel code:


import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.plugin.webresource.WebResourceManager
import com.atlassian.plugin.webresource.UrlMode 

def wrm = ComponentAccessor.getWebResourceManager()
def resourceString = wrm.getStaticPluginResource("com.atlassian.jira.jira-quick-edit-plugin:quick-form", "com.atlassian.jira.jira-quick-edit-plugin:quick-form.js", UrlMode.ABSOLUTE).replace("resources", "batch") 


2 answers

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@Roman Maire 
have you created a web item in the web panel created by you?

i have the same problem but Script fragment - "Constrained create issue dialog" post on 

0 votes
Roland Holban (Adaptavist)
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Aug 19, 2020

Any answer to this @Roman Maire ?

Not really. We implemented the workaround described above. We don't work with this customer anymore, so I don't know if they still use it or not. The ticket can therefore be closed.

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