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How to generate notification for IssueLinkCreatedEvent ?

Deleted user Jun 21, 2021

The event IssueLinkCreatedEvent is available within the listener "Send a custom email (non-issue events)" but I can't send a notification to the watchers of the link issues.

The event IssueLinkCreatedEvent is not available within the listener "Send a custom email" where I could simply send a notification to related issues watchers.\

 

I thought about creating a "Custom listener" that would generate a "GenericEvent" on "IssueLinkCreatedEvent". Then, a listener "Send a custom email" would send the email.

Can I create a GenericEvent programatically? What other options do I have?

Thanks

 

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0 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 25, 2021

Hi @[deleted] , I didn't test it but IssueLinkCreatedEvent object has method getIssueLink . It returs a com.atlassian.jira.issue.link.IssueLink object and it contains reference to the source and destination issues (getSourceObject(),  getDestinationObject()).

So you can get watchers from the linked issues.

0 votes
Peter-Dave Sheehan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 21, 2021

The issueLinkCreatedEvent won't have an issue object to act on. So the built-in Send Email script won't know which email to send email to.

Your options are either, use the custom scripted listener to send the email:

import com.atlassian.mail.server.SMTPMailServer
import com.atlassian.mail.server.MailServerManager
import com.atlassian.mail.Email
import com.atlassian.mail.MailException
import com.atlassian.mail.MailFactory
import com.atlassian.mail.queue.SingleMailQueueItem
import com.atlassian.jira.component.ComponentAccessor

def recipients = 'xxx@yyy'
def subject = 'whatever subject you want'
def body = 'contruct your own body'
def plain = true //or false if you want to include html in body

def mailServerManager = ComponentAccessor.mailServerManager
def mailServer = mailServerManager.defaultSMTPMailServer

if (mailServer && !MailFactory.settings.sendingDisabled) {
def email = new Email(recipients)
email.setFrom(mailServer.defaultFrom)
email.setSubject(subject)
if(plain) {
email.setMimeType("text/plain")
} else {
email.setMimeType("text/html")
}
email.setBody(msgBody)
try {
def item = new SingleMailQueueItem(email);
ComponentAccessor.getMailQueue().addItem(item);
Date today = new Date()
return "Success"
} catch (MailException e) {
log.error e.message
}
} else {
log.warn "Sending is disabled"
}

 

Or, as you suggested, use the custom listener to fire a new event using the isseEventManager

import com.atlassian.jira.component.ComponentAccessor
def issueEventManager = ComponentAccessor.issueEventManager
issueEventManager.dispatchEvent(eventId,issue, user,false)
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