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Close issues from solved state after a week

kousalya palagulla May 2, 2023



I would like the issues in a project that are in the solved status to go to closed status after a week . SLA does not work as this is not a service desk project. Could you please help me with the code for script runner or any other solution for this. Thank you in advance!




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Gert-Jan van der Pijl May 2, 2023

automation should to be fine indeed. 

if you have more resolved statuses you can also use below JQL: 

resolutiondate < 7d

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Vikrant Yadav
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May 2, 2023

Hi @kousalya palagulla You can use project automation, if you are using Data Center. 

An alternate solution is to create schedule Job in Script runner. Go to Manage Apps >> Scriptrunner >> Jobs >> Create Escalation Service


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