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Capture the sender from email

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February 6, 2018

Hi to all,
using the feature "Incoming Mail" (from "System"), I can create a ticket if the recipient of the email (To:) is, for example,
I need also to capture the sender of the same email and copy it to a custom field.
It seems to me that this function (Incoming Mail) does not allow me to do it.
How can I do? Is it possible to take this information using a groovy script?

Many Thanks,

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Alex Koxaras _Relational_
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December 17, 2022


You can use Jira automation to do that. Have you tried that already?

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