Is it possible to use a ScriptRunner postfunction to create a new JSD customer based upon the email address contained in a custom field?
I know that this can be done with JIRA Automation: (see here ).
But we have ScriptRunner and don't want to purchase another plugin for this specific need.
Thanks for your advice.
Mark
Right now, you can use API calls to achieve that - https://docs.atlassian.com/jira-servicedesk/REST/4.20.0/#servicedeskapi/customer-createCustomer
I am also curious. Did you find the solution?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still thinking about joining us for Team '25 Europe? Early bird has been extended for just one week! Now’s the time to lock in your lowest rate. Use code TEU25COMM-20 to save 20% at checkout. Hurry, this only lasts for 1 more week.
Learn more
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.