Is it possible to disabled notifications on issues modify by Adaptavist ScriptRunner for JIRA Cloud

[Paul FLYE SAINTE MARIE]

Hello,

I use Adaptavist ScriptRunner for JIRA Cloud addons and it's awesome.

Problem i have... i need to add some script who modify issue fields but when i execute some script with it : all my user receive an notification : Change By : Adaptavist ScriptRunner for JIRA Cloud.

Is it possible to add on the script : DO NOT SEND notification with the update ?

Thanks a lot.

Regards.

Paul

[Neta Elyakim]

Go to ScriptRunner add on -> Settings -> there you can control the massages the script send, "Notifications Group" you can change it to no group, "Notify Assignee and Reporter" you can disable.

[Paul FLYE SAINTE MARIE]

Hi :)

Theses settings is about when the script is failed :
"The group to which email notifications will be sent if a script fails to execute"
And
"Send notifications to the Assignee and Reporter of an issue if a script fails to execute"

My goal is to remove notifications for issues updated by the script.

Thanks for your answer but i think, it's impossible to remove system notifications by script...

[Michal Kubiak]

You need to create a notification scheme that doesn't send any notifications. At the start of your script you need to change the project notification scheme to this new one (https://developer.atlassian.com/cloud/jira/platform/rest/#api-api-2-project-projectIdOrKey-put). At the end of the script you can revert the change to the original one.

[Roman Gripp]

I was able to do it programmatically in ScriptRunner (without using Rest API):

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.notification.NotificationSchemeManager
import com.atlassian.jira.project.Project
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.user.util.UserManager
import org.apache.log4j.Level




log.setLevel(Level.DEBUG)

def projectManager = ComponentAccessor.getProjectManager()
def issueManager = ComponentAccessor.getIssueManager()
def commentManager = ComponentAccessor.getCommentManager()
def userManager = ComponentAccessor.getUserManager()
def notificationSchemeManager = ComponentAccessor.getNotificationSchemeManager()

// delete all comments for given issue in given project
def issue = issueManager.getIssueObject("issue_key")
def project = projectManager.getProjectObjByKey("project_key")
log.debug(project.getName())

def notificationScheme = notificationSchemeManager.getSchemeFor(project)

if (notificationScheme != null){
  log.debug(notificationScheme.getName())
  notificationSchemeManager.removeSchemesFromProject(project)
}

for(comment in commentManager.getComments(issue)){
  log.debug(comment.getBody())
  def user = comment.getAuthorApplicationUser()
  log.debug(user.getName())
  commentManager.delete(comment, false, null)
}

if (notificationScheme != null){
  notificationSchemeManager.addSchemeToProject(project, notificationScheme)
}

[Tim]

Is it possible to do this in Scriptrunner Cloud?

[Rich Scire]

You can add this line to your REST call:

.queryString("notifyUsers", Boolean.FALSE)

[Kristofer Hansson Aspman _Riada_]

For ScriptRunner Cloud maybe you're doing something like this in your script:

put("/rest/api/2/issue/${issue.key}")
  .queryString("overrideScreenSecurity", Boolean.TRUE)
  .header("Content-Type", "application/json")
  .body([
    fields:[
      (outputCfId): output
    ]
  ])
  .asString()

Try adding the following line:

.queryString("notifyUsers", Boolean.FALSE)

Which would result in something like:

put("/rest/api/2/issue/${issue.key}")
  .queryString("overrideScreenSecurity", Boolean.TRUE)
  .queryString("notifyUsers", Boolean.FALSE)
  .header("Content-Type", "application/json")
  .body([
    fields:[
      (outputCfId): output
    ]
  ])
  .asString()

This is based on the documentation of the Issue endpoint and there's a few ifs and buts to read in the link (the user that the script is executed by must have some admin privileges).

[Kira Williams]

Thank you! Immensely helpful

[Dennis Alexander]

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.event.type.EventDispatchOption

IssueService issueService = ComponentAccessor.getIssueService()
def user = currentUser

def cf =ComponentAccessor.getCustomFieldManager().getCustomFieldObjects(issue).find {it.name == 'xxxx'}


issueInputParameters.addCustomFieldValue(cf.id, "Hello, world!")
issueInputParameters.setSkipLicenceCheck(true)
issueInputParameters.setSkipScreenCheck(true)
issueInputParameters.setApplyDefaultValuesWhenParameterNotProvided(true)

def update = issueService.validateUpdate(user, issue.id, issueInputParameters)
if (update.isValid()) {
  issueService.update(user, update, EventDispatchOption.DO_NOT_DISPATCH, false)
}

issueInputParameters = issueService.newIssueInputParameters()

[Dennis Alexander]

the idea is to update an issue by yourself through issueService where you can control sending e-mail (the last param == false)

and then pass an empty issueInputParametrs to the execution pipeline