Custom Error messages

brian_lang
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January 2, 2018

When a user is submitting tickets with incorrect values, it would be nice to be able to display the error pop up with a custom message.

For instance, if we have an inventory project where we have unique serial numbers for each item, if a user tries to catalog an item with a serial number that has already been used, display an appropriate error message for why their entry didnt go through.

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Huw Evans
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January 2, 2018

Hey Brian,

This is probably a job for a different plug-in than Automation — you could use something like ScriptRunner to validate a custom field when the user is creating it.

Huw

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