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How Deep Clone Helps Us to Increase our Productivity

Hi Everyone,

In the spirt of Apptoberfest, I would like to share a little about why and how we use Deep Clone.

Our primary reason for using Deep Clone is because the app will allow you to clone the issue into another project and/or another issue type. The built-in clone feature in Jira will only clone the issue into the same project and same issue type. 

screenshot1.png

We have some automation setup that will also allow you to clone issues into other projects and issue types, so we primarily use Deep Clone for those functions in manual cases. 

Another reason we use Deep Clone is because it can clone Attachments, Links, and Comments. And we can keep or clear Epic links. The built-in clone function in Jira nor Automation can do that currently!

screenshot3.png

Also, while doing the manual clone, we can edit select fields to have different values from the card we are cloning if so desired. We can either immediately clone with the values in place, or click the Create and confirm issue and make field value changes.

screenshot4.png

One of ways we use the app is by placing it directly in a post function on a transition in a workflow. 

screenshot.png

As you can see, we get a lot of value from the app and always great customer service from the good people at codefortynine. You can find out more about the app here:

https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview

Happy Cloning!

7 comments

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Maggie Norby Adams
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2021

Thank you so much for this overview @John Funk ! Way to get into the spirit of the month 🎃🍻

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Alexander Bondarev
Rising Star
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October 14, 2021

Thanks for sharing, John! Sounds really useful 👍

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Sharon Tan
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
October 14, 2021

I love that you combined cloning with a workflow transition post-function - so efficient! Way to save your teams some work. Thanks for sharing, @John Funk !!

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Marlene Kegel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 15, 2021

@John Funk, thank you so much for this article. This is such a great appreciation for us at codefortynine that you took the time to introduce your favorite features of our app.

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Stefan Kallus
I'm New Here
I'm New Here
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June 29, 2022

@John Funk Is it possible to copy complete projects with this app? We have about 20 customers. We want to make for every of them a project for service desk. But the content is the same for all of them. but one customer should not see the jira tickets for the others. Or is there a better way to implement this?

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Marlene Kegel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 29, 2022

Hi @Stefan Kallus,

I am Marlene, the product manager of Deep Clone for Jira.

It is possible to clone company-managed and team-managed projects with our Atlassian Marketplace app.

Please note that there are some known limitations. You can read more about the Project Clone feature an known limitations in our documentation.

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 29, 2022

@Marlene Kegel - codefortynine  - Thanks for jumping in!

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