If you want to focus specifically on critical task priorities within the SLA Dashboard, eliminating unnecessary information about other SLAs and priorities, follow our step-by-step instructions below. This guide utilizes JQL and a filter in the SLA Time and Report add-on to help you achieve a more tailored view.
Suppose you already have multiple SLAs with different Start-Pause-Stop conditions, but some share the same SLA goals across various priorities, such as Medium, High, and Highest.
If you still need to set up SLAs with distinct goals for each priority, follow the example. While having appropriate SLA goals is crucial, you can customize SLA Start-Pause-Stop conditions according to your specific requirements.
By following these steps, you can generate a "clean" report that focuses solely on critical priorities, eliminating any extraneous information about other priorities. Take control of your SLA Dashboard and streamline your critical task management efficiently.
Ready to optimize your SLA tracking? Try the 30-day trial of the SLA Time and Report for Jira add-on.
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