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How can I calculate time to close?

I am trying to calculate the time an issue is created until the time it is closed.  I created a time date field (Closed Date) that is populate with the date the issue is closed in a post function. I found code that allows me to calculate the time to resolution and I am trying to make it work for closed also but can not figure out the how to pull in the custom date field.  Any help would be much appreciated.


Using Script Runner Scripted Fields

This is the code I am using for Time to Resolution:

import com.atlassian.core.util.DateUtils
def resolvedNames = ["Resolved""Closed"]
def timeDiff;
if ( in resolvedNames) {
    timeDiff = issue.getResolutionDate().getTime() - issue.getCreated().getTime()
else {
    timeDiff = System.currentTimeMillis() - issue.getCreated().getTime()
// NOTE: doesn't show anything if less than 60 seconds
DateUtils.getDurationString(Math.round(timeDiff / 1000))

2 answers

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1 vote
Answer accepted
Paul Pasler Marketplace Partner Jan 21, 2015

You need to access the custom filed itself and retrieve the value for the issue.

Try this:

import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.component.ComponentAccessor;


def field = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName(ClosedDate)
def closedDate = (Date)issue.getCustomFieldValue(field); 
timeDiff = closedDate.getTime() - issue.getCreated().getTime()
0 votes
Paul Pasler Marketplace Partner Jan 19, 2015

You want to write the value of DateUtils.getDurationString to the custom field, right? Try

return DateUtils.getDurationString(Math.round(timeDiff / 1000))

Or do you want to read from the custom field? Maybe this helps:

The code is from here:


I am actually trying to figure out how to perform this part 

timeDiff = issue.getResolutionDate().getTime() - issue.getCreated().getTime()

I need the bold part to reflect the custom field I created called ClosedDate

I tried issue.getClosedDAte().getTime() but that did not work

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